Characteristics, uses, advantages and disadvantages of output devices including: monitors, touch screen (as an output device), multimedia projector, laser printer, inkjet printer, dot matrix printer, plotter, 3D printers, speaker, actuator

Characteristics and uses including newsletters, posters, websites, multimedia presentations, audio, video, media streaming and ePublications

Components of user documentation including: purpose of the system, limitations of the system, hardware and software requirements, how to load/ run/install software, how to save a file, how to print data, how to add records, how to delete/edit records, input format, output format, sample runs, error messages, error handling, troubleshooting guide/helpline, frequently asked questions, glossary of terms