The use of mobile devices for communication including: SMS messaging, phone calls, Voice over Internet Protocol (VoIP), video calls, accessing the internet

Characteristics, uses, advantages and disadvantages of video-conferencing, audio-conferencing, web-conferencing

Characteristics, uses, advantages and disadvantages of using the internet including the differences between the internet, an intranet, an extranet and the World Wide Web (WWW), blog, forum, wiki, social networking