Examples of applications software including word processing, spreadsheet, database management systems, control, measurement, applets and apps, video editing, graphics editing, audio editing, computer aided design (CAD)

Characteristics of operating systems including: Command Line Interface (CLI), Graphical User Interface (GUI), dialogue based and gesture based interface

Components of technical documentation including: purpose of the system/program, limitations of the system, program listing, program language, program flowcharts/algorithms, system flowcharts, hardware and software requirements, file structures, list of variables, input format, output format, sample runs/test runs, validation routines