the different types of banking services: accounts: current and deposit/savings customer services: ATM, night safe, foreign currency, financial advice and telephone banking payments: cash, cheque, credit card, debit card, store card, credit transfer, standing order, direct debit, electronic transfer and documentary credit (letter of credit) sources of finance: loan, overdraft, mortgage and hire purchase
identifying the different types of costs used in trade, commerce and production: advertising, bank charges, commission, customs duties, inventory, labour, packaging, transport, utilities and warehousing
how commercial activities affect the Balance of Trade and Balance of Payments