the different types of banking services: accounts: current and deposit/savings customer services: ATM, night safe, foreign currency, financial advice and telephone banking payments: cash, cheque, credit card, debit card, store card, credit transfer, standing order, direct debit, electronic transfer and documentary credit (letter of credit) sources of finance: loan, overdraft, mortgage and hire purchase

the impact of digital banking: closure of bank branches, more digital-only banks and less use of cash (cashless society)

how commercial activities affect the Balance of Trade and Balance of Payments