the different types of banking services: accounts: current and deposit/savings customer services: ATM, night safe, foreign currency, financial advice and telephone banking payments: cash, cheque, credit card, debit card, store card, credit transfer, standing order, direct debit, electronic transfer and documentary credit (letter of credit) sources of finance: loan, overdraft, mortgage and hire purchase

the different types of small-scale and large-scale retailers: itinerant retailers, vending machines, independent retailers, street markets, speciality shops, online retailers, multiple chain stores, supermarkets, hypermarkets and department stores