the different types of retail selling techniques: branding, own brands, logos, packaging, self service, after-sales service, barcoding, direct mail, loyalty programmes, informal credit and cash on delivery
the different types of banking services: accounts: current and deposit/savings customer services: ATM, night safe, foreign currency, financial advice and telephone banking payments: cash, cheque, credit card, debit card, store card, credit transfer, standing order, direct debit, electronic transfer and documentary credit (letter of credit) sources of finance: loan, overdraft, mortgage and hire purchase
the sources of short-term finance: trade credit, debt factoring, hire purchase, leasing, sale and leaseback, overdraft, selling assets, owner’s savings and retained profit