Groups affected by the digital divide, including: people in different age groups, people in cities and people in rural areas, people with differing levels of education, people in different socioeconomic groups, people with accessibility barriers due to learning difficulties or physical or sensory impairments, people in more and less industrially developed nations, with different levels of technological awareness/infrastructure

Methods and uses of online processing, including the steps involved in carrying out: electronic funds transfer, automatic stock control, electronic data interchange (exchange), business-to-business buying and selling, online shopping