2.1. Human resource management (HRM)
A subsection of Business Studies, 9609, through 2. Human resource management (AS Level)
Listing 10 of 47 questions
Recruitment Process (RP) RP is a private limited company based in country Z. RP is an employment agency that operates in a dynamic business environment. To survive in the market RP must be efficient and maintain a good reputation. RP uses social media to attract customers and relies on word-of-mouth recommendations. RP has recently won an award for its diversity and equality practices. RP’s customers provide details of the roles and number of employees required. RP quotes a price to its customer and then agrees a contract to provide its services at the price quoted. Ray, Managing Director, has asked Adjil, Finance Director, to provide a budget breakdown of a recent customer contract. RP’s staff are specialist recruiters who find the appropriate employees for each job role. Table 1.1 RP’s budget for a recent customer contract, March 2024 Job role Number of employees required Specialist recruiters required Cost per specialist recruiter ($000) Total cost ($000) Warehouse Sales Technology Management Total Adjil noted that the actual cost per employee recruited showed an adverse variance of $500. Ray is concerned that the budget does not accurately show the costs to RP. Ray thinks this is because of inefficient practices in the recruitment process. Identify one element of a dynamic business environment. Explain the term employment agency. Refer to Table 1.1 and other information. Calculate RP’s actual cost per hire for the customer contract in March 2024. Explain one benefit to RP of using a budget. Analyse two methods RP could use to select sales employees. Evaluate the impact on RP of diversity and equality in the workplace.
9609_s24_qp_23
THEORY
2024
Paper 2, Variant 3
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Questions Discovered
47