2. Human resource management (AS Level)
A section of Business Studies, 9609
Listing 10 of 87 questions
Farm Equipment (FE) FE is a public limited company based in country Z, where the primary sector accounts for 40% of all employees. Farm produce from country Z is sold to many other countries. FE manufactures a range of farm equipment such as tractors and machinery. It sells its products to large farms. Farmers have remained loyal despite the availability of lower-cost farm equipment. FE’s current market share in country Z is 8%. However, the market for farm equipment in country Z is growing and FE forecasts an increase in its market share, as shown in Table 1.1. Table 1.1 The market for farm equipment in country Z Year ($m) 2024 ($m) Market size FE’s revenue 22.8 29.45 Chuzi, FE’s Managing Director, would like to develop new types of farm equipment. Chuzi recently appointed Lin, an intrapreneur tasked with developing new products. FE’s employees would like to join a trade union as they have low morale. They believe that management do not consider the welfare of the workforce. The employees feel that they have a poor work-life balance. FE does not offer any training and development opportunities. The management style is autocratic. BL, a multinational farm equipment manufacturer, has recently located a factory close to FE. The management at FE is concerned about the impact of this on its human resource management (HRM). Identify one feature of the primary sector. Explain the term intrapreneur. Refer to Table 1.1 and other information. Calculate the forecast change in FE’s market share between 2023 and 2024. Explain one benefit to FE of product development. Analyse two roles that FE has in the development of country Z. Evaluate the likely impact on FE’s HRM of the new BL factory.
9609_w24_qp_21
THEORY
2024
Paper 2, Variant 1
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Job Shop (JS) JS is a public sector organisation in country X. The mission statement of JS is in . To match up businesses that need workers with workers who need jobs : JS mission statement JS is one of the largest businesses in country X. It benefits from many economies of scale but also suffers from some diseconomies of scale. There is an outlet of JS in every main town and city in country X. Each outlet must cooperate with the others to provide the best service to those looking for new employment and businesses looking for new employees. The employees of JS are all highly trained and skilled. They work in three different departments (see Table 1.1). Table 1.1: Employee data for JS Department Main functions Total number of employees Number of employees who left in 2018 A Dealing with people looking for jobs 25 000 B Dealing with businesses looking for workers 5 000 C Paperwork and general administrative duties 10 000 The management team at JS are concerned about the poor motivation in Department A, which has led to high labour turnover. They interviewed those leaving Department A to ask for their reasons for leaving (an exit survey). The results are shown in . Boring job 20% Poor pay 30% Moved to another town 5% Poor leadership 25% No possibility of promotion 5% Do not like the customers 15% : Results of Department A employee exit survey Define the term ‘public sector’ (line 1). Explain the relationship between a mission statement and a business objective. Refer to Table 1.1. Calculate the rate of labour turnover for the whole of JS in 2018. Explain one disadvantage for JS of having high labour turnover. Analyse one economy of scale and one diseconomy of scale that may affect JS. Recommend how JS could improve the motivation of its employees in Department A. Justify your recommendation.
9609_s19_qp_22
THEORY
2019
Paper 2, Variant 2
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Questions Discovered
87