For Examiner's Use 14 Sarbjit has a desktop computer at home which he uses for internet banking. Identify two other computer systems he could use to do internet banking when away from home. Discuss the advantages and disadvantages to banks of using internet banking.

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THEORY

2012

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For Examiner's Use 15 Give four advantages to bank customers of using ATMs rather than going to the bank to withdraw cash.

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THEORY

2012

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Many bank customers do their banking using the Internet at home. Many transactions can now be done without having to travel to the bank. Describe three types of transaction which they can do from home. Identify one type of transaction which they cannot do from home. Give three benefits to the bank of internet banking. Give three drawbacks to the bank of internet banking.

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THEORY

2014

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Tick four benefits to banks of using ICT.  Higher charges can be made They have fewer bad risks Less paid out in wages as fewer staff need to be employed Lower costs as fewer buildings need to be rented A wider customer base is available Mistakes are never made Less actual cash handled so there are fewer robberies The initial cost of hardware is cheap

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THEORY

2014

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A bank customer wishes to withdraw cash from an ATM. Describe the computer processing which takes place in the ATM device itself.

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THEORY

2015

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Contactless debit cards are replacing standard debit cards. Some countries are introducing contactless debit card transactions at ATM machines. Give three disadvantages to the customer of using these cards at an ATM.

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2017

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The banking industry has rapidly changed over the last few years as modern technology has developed. Discuss the advantages and disadvantages of using online banking rather than other banking methods to the customer.

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2017

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Many ATMs now allow customers to deposit cash and cheques. Describe the inputs and processing involved in depositing a cheque using an ATM. Discuss the benefits and drawbacks, to the customer, of using ATMs to deposit cheques into a bank account.

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2019

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Many Automatic Teller Machines (ATM) allow customers to print out mini statements of their bank accounts. Describe the inputs and processing involved in printing out a mini statement. 1 13

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THEORY

2023

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A theatre has an on-line booking system. Customers can reserve seats using the Internet with a credit card. The theatre’s computer keeps records of which seats are available. When the customer pays for a seat the theatre’s computer communicates with the credit card company’s computer. Describe three checks that the credit card computer will make on the customer’s credit card account. Describe the processing carried out by the theatre’s computer when the credit card company’s computer authorises the transaction.

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THEORY

2014

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