Subsection 6.3. Consumer protection for Commerce, O Level - revisedeck

6.3. Consumer protection

A subsection of Commerce, 7100, through 6. Sustainability and ethics

Listing 10 of 69 questions

Which action should not be taken to claim for a faulty product?

7100_w21_qp_11

MCQ

2021

Paper 1, Variant 1

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Javed bought a TV which became faulty after 10 days. He was refused a replacement or a refund. Which consumer right has been broken?

7100_w21_qp_12

MCQ

2021

Paper 1, Variant 2

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John bought a shirt at a shop. Later, he decides he does not like the colour and takes it back to the shop. According to consumer law, what is the shopkeeper legally obliged to do?

7100_w22_qp_12

MCQ

2022

Paper 1, Variant 2

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A consumer will always receive a refund for a product if she has A been aware of a fault in the product at the time of purchase. B changed her mind and does not want the product. C received the product in damaged condition. D used the product for more than 28 days.

7100_w23_qp_11

MCQ

2023

Paper 1, Variant 1

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Why are guarantees important to customers?

7100_w24_qp_11

MCQ

2024

Paper 1, Variant 1

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Mrs Wang purchased a bed from RR Supplier. The company has the advertising slogan, ‘We guarantee we will not be beaten on price.’ She then found the same model of bed $40 cheaper from a different supplier. Which action must RR Supplier take when Mrs Wang complains?

7100_w24_qp_12

MCQ

2024

Paper 1, Variant 2

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What would the supplier do when goods have been overcharged on an invoice?

7100_s15_qp_12

MCQ

2015

Paper 1, Variant 2

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A shopkeeper must exchange goods when A goods are deliberately damaged just after they have been bought. B goods have faults but are supposed to be in perfect condition. C shoppers do not want the goods after using them for six months. D shoppers return items ‘sold as seen’ in a sale.

7100_s21_qp_12

MCQ

2021

Paper 1, Variant 2

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A shopkeeper must exchange goods when A goods are deliberately damaged just after they have been bought. B goods have faults but are supposed to be in perfect condition. C shoppers do not want the goods after using them for six months. D shoppers return items ‘sold as seen’ in a sale.

7100_s21_qp_13

MCQ

2021

Paper 1, Variant 3

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Questions Discovered

69