2.1. Motivating employees
A subsection of Business Studies, 7115, through 2. People in business
Listing 4 of 4 questions
Steppa is a shoe manufacturer in the private sector. Steppa has 200 employees who all receive a high hourly wage rate. The Human Resources Director said: ‘We use a democratic leadership style. Employees are an important stakeholder group. Happy workers are good for business. Revenue increased by 10% last year.’ The director cannot understand why a high number of workers leave the business each year. She is looking at other non-financial methods to motivate employees. What is meant by a ‘stakeholder group’? What is meant by ‘private sector’? Identify and explain two effects on Steppa of a high number of workers leaving the business each year. Effect 1: Explanation: Effect 2: Explanation: 1 4 Identify and explain two possible advantages for Steppa of using a democratic leadership style. Advantage 1: Explanation: Advantage 2: Explanation: Explain two methods of non-financial reward that Steppa might use to increase employee motivation. Recommend which method Steppa should use. Justify your answer. 1 4
7115_s17_qp_12
THEORY
2017
Paper 1, Variant 2
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GCF is a public limited company. It provides a range of computer services to businesses including designing websites and creating apps. The Human Resources Director use ideas based on Maslow’s Hierarchy of Needs to help keep GCF’s 250 employees well-motivated. An extract of methods used is shown in Table 4.1. GCF plans to expand by taking over one of its competitors. This will cost $50m. To finance the takeover, GCF is considering issuing new shares. Table 4.1 Extract of methods used at GCF to motivate employees ‘Employee of the month’ award Organises team building courses Identify two features of a public limited company. Feature 1: Feature 2: Identify the level of Maslow’s Hierarchy of Needs each of the following methods belongs to. ‘Employee of the month award’: Organises team building courses: Outline two advantages to GCF of having well-motivated employees. Advantage 1: Advantage 2: [ 1 2 Explain one advantage and one disadvantage to GCF of issuing new shares as a source of finance. Advantage: Explanation: Disadvantage: Explanation: Do you think the number of employees is the best way to measure the size of a tertiary sector business? Justify your answer. 1 2
7115_w21_qp_12
THEORY
2021
Paper 1, Variant 2
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DZD is a large parcel delivery business. Many of its employees work part-time. DZD’s directors are planning to expand the business and have to decide on a suitable source of finance for 20 new vehicles. DZD will also recruit 60 new employees. The Human Resources Director is preparing a job description for the new employees. She is considering using Maslow’s hierarchy of needs to increase the motivation of DZD’s employees. Define ‘job description’. Identify two levels from Maslow’s hierarchy of needs. 1: 2: Outline two factors DZD should consider when deciding which applicants to recruit. Factor 1: Factor 2: 1 2 Explain two sources of finance DZD might use for the new vehicles. Source of finance 1: Explanation: Source of finance 2: Explanation: Do you think a service business should only employ part-time workers? Justify your answer. [ 1 2
7115_s23_qp_11
THEORY
2023
Paper 1, Variant 1
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Ben owns a small gardening business, which he started 15 years ago. Ben believes providing a quality service is important to his success. Ben’s business has a number of stakeholder groups including 2 full-time and 4 part-time workers who have all been employed by him for a number of years. Each worker is expected to do any job that Ben orders them to do. All workers are paid an hourly wage rate. They also receive a bonus if customers recommend the business to other people. Ben is always thinking about other ways to improve the motivation of his workers. What is meant by ‘stakeholder group’? Identify two possible reasons why Ben’s business has remained small. Reason 1: Reason 2: Identify and explain two reasons why quality might be important for Ben’s business. Reason 1: Explanation: Reason 2: Explanation: [ 1 1 Identify and explain two advantages to Ben’s business of having part-time workers. Advantage 1: Explanation: Advantage 2: Explanation: 1 1 Explain two ways Ben could improve employee motivation. Recommend which way Ben should choose. Justify your answer. 1 1
7115_s18_qp_11
THEORY
2018
Paper 1, Variant 1
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Questions Discovered
4